Customer Journey Template Category

Each Mind Cloud Tribe tutorial is created, owned, and managed by the expert(s). Each tutorial can include videos, slides, transcript, and additional resources the expert has uploaded.

As noted above, there are no deadlines to begin or complete the tutorial. Even after you complete the tutorial, you will continue to have access to it, provided that your account’s in good standing, and Mind Cloud Tribe continues to have a license to the tutorial.

While Mind Cloud Tribe is not an accredited institution, tutorials are taught by experts in their field, and every approved tutorial features a Mind Cloud Tribe certificate of completion. Certificates can be saved as a .pdf or .jpg file so that you can easily share your accomplishment.

Yes! If you're not sure if a tutorial is right for you, you can watch a free one-minute preview available for all our tutorials.

Go to our Consult with Experts page and follow the steps to make and confirm your booking.  Once you confirm your booking, you will be notified by email of the confirmation with your expert. Once confirmed, you will be guided through the email to our secure payment gateway to make the payment (if this is the first time you are working with the expert, we advise you to only pay for one session, to ensure your satisfaction working with that expert).  Your payment will be kept in an escrow account in your name until the expert session is concluded.

Absolutely. We're extremely proud of the positive feedback we've seen from our customers. Each expert has a profile page which includes a review and rating section for you to go over before making your selection.  Once you have completed a session, we invite you to always review and rate your experience with the Expert, to help us keep our service to you of the possible standard.

If the Expert session is cancelled by the Expert before it takes place, your payment will remain in your escrow account as credit to be used at any later time, whether with the same Expert or with another Expert.

If, for any reason, you need to cancel a booking with an Expert, your payment will remain in your escrow account as credit to be used at any later time, provided you cancel the booking 24 hours prior to the booking time.  Failure to cancel or reschedule the booking 24 hours prior to the session will result in a full payment charge. We invite you to contact us to explain any force majeure that led to your cancellation, and we promise to take your situation into consideration for a partial refund on your cancellation.

Mind Cloud Tribe tutorials are free, giving you unlimited access to all tutorials. Which means that you can enroll in the tutorials that interest you and learn at your own pace. You can begin the tutorial whenever you like, and there are no deadlines to complete it.

Mind Cloud Tribe tutorials can be accessed from several different devices and platforms, including a desktop, laptop, and your Android or iOS mobile.