Awareness & Knowledge / Engagement & Interest / Consideration Evaluation & Intent / Purchase / Activation / Repeat / Loyalty / Advocacy
- What is the Customer Journey Template?
- What are the eight phases of the Customer Journey Template and how to build them:
1. Awareness & Knowledge
2. Engagement & Interest
3. Consideration Evaluation & Intent
4. Purchase
5. Activation
6. Repeat
7. Loyalty
8. Advocacy
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